Shipping policy

Shipping Policy – TechTok Palace

Thank you for shopping with TechTok Palace. We are committed to handling and shipping your order with care and accuracy.

Once your order is placed and payment is confirmed, it enters our processing queue. All orders are manually prepared and dispatched from our fulfillment location in Montreal, Canada, allowing us to ensure proper quality checks and secure packaging before shipment.

Order Processing Time

Orders are processed within 12–24 business hours. During high-demand periods, orders may be grouped for efficient dispatch, but processing will not exceed 24 hours under normal conditions.

Shipping Times

Estimated delivery times begin after the order has been shipped, not at checkout. Delivery times are estimates and may vary based on carrier operations, customs clearance (for U.S. orders), holidays, or weather conditions. TechTok Palace is not responsible for delays caused by factors outside of our control.

Shipping Costs

Shipping fees, if applicable, are clearly displayed at checkout before purchase. Certain promotions or products may include free shipping for a limited time.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing tracking details so you can follow your package in real time.

Please ensure all shipping information is accurate at checkout. TechTok Palace is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

Customs & Import Fees

For international orders, including shipments to the United States, customs duties or import taxes may apply depending on the destination. These fees are determined by local authorities and are the responsibility of the customer.

If you have any questions or concerns about your shipment, please feel free to contact us at customertechtokpalace@gmail.com